Section 1. About this policy

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1. About this policy

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Princeps Advisory Pty Ltd (ABN 88 678 901 264) is committed to protecting the privacy of individuals whose personal information we collect, hold, use, or disclose.

This Privacy Policy explains how we handle personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, and where applicable, the General Data Protection Regulation (GDPR) for individuals in the European Union and the United Kingdom.

By using our websites, purchasing our publications, enquiring about Standard Adoption, or otherwise interacting with us, you acknowledge that you have read this policy and consent to the practices described.

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Section 2. What personal information we collect

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2. What personal information we collect

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We collect personal information directly from you when you interact with us through our websites, purchase our publications, enquire about our services, or correspond with us.

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Information you provide directly

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• Name and professional title

• Email address

• Postal address (for delivery of hardcover publications)

• Telephone number (where provided)

• Organisation name and role

• Country and region

• Payment information (processed by our payment providers; we do not store full card details)

• Enquiry content, including the nature of your interest in our products and services

• Information you provide during Capability Assessment engagements

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Information collected automatically

 

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on our websites

• Referring website

• Country of access

• Date and time of access

• Cookies and similar tracking technologies (see Section 6)

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Information from third parties

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We may receive limited information from third-party services we use to operate our business, including payment processors, fulfilment providers, and analytics tools. This information is described in Section 4.

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Section 3. Why we collect personal information

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3. Why we collect personal information

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We collect personal information for the following purposes:

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• To process and fulfil orders for our publications

• To deliver hardcover publications to your postal address

• To deliver digital publications and credentials to your email address

• To respond to enquiries about our products, services, and Standard Adoption

• To deliver the Capability Assessment & Adoption Roadmap and related services

• To administer Standard Adoption Agreements and the Capability Intelligence Program

• To send transactional communications relating to your orders and engagements

• To send commercial communications where you have opted to receive them

• To maintain accurate commercial records as required by Australian tax and corporations law

• To improve our products, services, and website

• To comply with legal obligations

• To enforce our Terms of Use and protect our intellectual property

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We do not collect personal information for purposes unrelated to our products and services. We do not sell personal information to third parties under any circumstances.

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Section 4. Who we share personal information with

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4. Who we share personal information with

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We share personal information only with the service providers and parties necessary to deliver what you have requested, to operate our business, or as required by law.

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Service providers we rely on

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Each service provider is contractually required to handle personal information in accordance with applicable privacy law and only for the purposes for which we have engaged them.

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Other disclosures

We may also disclose personal information:

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• As required by Australian law, court order, or regulatory authority

• To enforce our Terms of Use or protect our intellectual property rights

• To protect our rights, property, or safety, or the rights, property, or safety of others

• In connection with the sale or transfer of our business or its assets

• With your express consent

 

 

Section 5. International data transfers

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5. International data transfers

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Some of our service providers store and process personal information outside Australia. This includes:

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• The United States (Wix, Lulu Press, Google services)

• The European Union (some Wix infrastructure)

• The United Kingdom (some service providers)

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Where personal information is transferred outside Australia, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with the Australian Privacy Principles. Our service providers are subject to privacy obligations in their own jurisdictions that are broadly equivalent to Australian standards.

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Section 6. Cookies and tracking technologies

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6. Cookies and tracking technologies

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Our websites use cookies and similar tracking technologies to provide functionality, analyse usage, and improve the user experience.

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Types of cookies we use

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• Strictly necessary cookies: Required for the website to function, including for the shopping cart, checkout, and login features

• Analytics cookies: Used by Google Analytics [VERIFY] to understand how visitors use the website

• Functional cookies: Used to remember your preferences and improve your experience

• Marketing cookies: [VERIFY — do you use these?] Used to track engagement with promotional content

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You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality, particularly the e-commerce features.

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Section 7. How we store and protect personal information

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7. How we store and protect personal information

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We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

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Storage

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• Customer data is stored on Wix infrastructure in secured data centres

• Email correspondence is stored on Google Workspace infrastructure

• Accounting records are stored on [VERIFY: Xero or equivalent]

• Backup copies are maintained in accordance with standard business practice

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Security measures

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• Industry-standard encryption for data in transit (TLS/SSL)

• Encryption at rest for customer data on Wix and Google Workspace

• Access controls limiting personal information to authorised personnel

• Regular security updates and monitoring

• Two-factor authentication on critical business accounts

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While we take reasonable steps to protect personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we work to maintain protection consistent with industry standards.

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Section 8. How long we retain personal information

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8. How long we retain personal information

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We retain personal information for as long as it is needed to fulfil the purposes described in this policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

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After the relevant retention period, we delete or anonymise personal information unless we are required by law to retain it for longer.

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Section 9. Your rights

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9. Your rights

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Under Australian privacy law, and where applicable under the GDPR, you have the following rights in relation to your personal information:

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Access

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You have the right to request a copy of the personal information we hold about you.

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Correction

 

You have the right to request that we correct inaccurate or incomplete personal information.

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Deletion

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You have the right to request that we delete your personal information, subject to our legal obligations to retain certain records (for example, transaction records required under Australian tax law).

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Withdrawal of consent

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Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing carried out before withdrawal.

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Marketing opt-out

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You can unsubscribe from our commercial communications at any time by using the unsubscribe link in any marketing email or by contacting us directly.

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Additional rights for EU and UK individuals

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If you are located in the European Union or the United Kingdom, you also have rights under the GDPR including:

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• Right to data portability

• Right to restrict processing

• Right to object to processing

• Right to lodge a complaint with your local data protection authority

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How to exercise your rights

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To exercise any of these rights, contact us at info@princepsadvisory.com.au. We will respond within 30 days. We may need to verify your identity before processing your request.

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Section 10. Marketing communications

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10. Marketing communications

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We may send commercial communications to individuals who have:

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• Purchased one of our publications

• Enquired about Standard Adoption or related services

• Subscribed to our mailing list

• Engaged with us in a commercial context

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All marketing communications include an unsubscribe link. You can opt out at any time. We comply with the Australian Spam Act 2003, the EU ePrivacy Directive, and the UK PECR where applicable.

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Section 11. Children's privacy

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11. Children's privacy

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Our products and services are directed at professional adults working in major infrastructure, government services, defence, and technology sectors. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that we have collected personal information from a child, we will delete that information promptly.

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Section 12. Changes to this policy

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12. Changes to this policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.

The version date at the top of this policy indicates when it was last updated. Material changes will be communicated to active customers and existing Standard Adoption Agreement holders by email.

Continued use of our websites and services after the publication of an updated policy constitutes acceptance of the changes.

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Contact

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Privacy questions and complaints

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If you have any questions about this Privacy Policy, wish to exercise any of your rights, or would like to lodge a complaint about how we handle your personal information, please contact us.

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Princeps Advisory Pty Ltd
ABN 88 678 901 264
Melbourne, Australia

Email: info@princepsadvisory.com.au
Web: ileadtowin.com · princepsadvisory.com.au

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If you are not satisfied with our response to a privacy complaint, you may also contact:

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• Australia: The Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

• European Union: Your local data protection authority

• United Kingdom: The Information Commissioner's Office (ICO) at ico.org.uk

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I LEAD to Win, because clarity creates confidence, and confidence earns selection.